Description
Do you work for an anxious organization? Of course you do! According to Jeffrey A. Miller, there is no other kind. Anxiety is both natural and necessary; without it we would not be able to survive. But when collective anxiety is mismanaged, it travels through an organization in uncontrolled chain reactions, resulting in dumb decisions, unproductive conflict and grueling office politics.That’s the bad news. The good news is that it only takes one person to break the anxiety chain reaction—and that person could be you. Read The Anxious Organization and discover how to:
• Diffuse “personality conflicts” by recognizing that they’re not so personal after all
• Avoid getting entangled in destructive politics while remaining “in the loop”
• Stop micromanaging, or get another micromanager off your case
• Break the cycle of blame and avoid becoming its scapegoat
• Arrest ”groupthink” before it results in a disastrous decision
• Remain calm, clear and collected in the face of others’ anxiety reactions
• Spread calm to others by taking clear and principled stands
